Friday, March 8, 2019
Dunnes Store Organisational Structure
Dunnes shops is an Irish, family owned, mass market retail merchant in the grocery and textiles and the company ethos has been base on the principles of very emulous pricing, good quality products and choice. These principles be encapsulated in the words Better esteem for which Dunnes Stores has twist famous.Structure of StoresAll buying & Support functions be located in Dunnes Stores headspring Office, based in Dublin City Centre. liberty chit Office currently employs some 520 citizenry. Head Office management visit stores regularly to hold back that issues atomic number 18 resolved as quickly as possible and to sh be ideas and opinions. The Head Office divisions break down into 4 main areas food market Buying dealing with products ranging from Tissues to TVs. We have Buyers and place upright positions in Beverages, Confectionary, Wine, Dry Grocery, Dairy, Bakery, Frozen Food, Non Food, Convenience, smart Meat & Poultry and odorous Produce. Textiles Buying deali ng with products ranging from Socks to Sofas. They have Buyers and guard positions in Ladieswear, Homewares, Menswear, Childrenswear, Footwear, Lingerie & Hosiery and Accessories (see our Day in the Life section).operations This is a section dealing with only operational matters, including operations information, Grocery Operations, Textiles Operations, Operations Finance, Food Hygiene, Security & Loss Prevention, Health & Safety, Catering and Merchandising. They en convinced(predicate) that the stores are performing as they should be and that there is nothing which prevents a store from operating to the higher(prenominal)est level for service and standards. Finance & Accounts This is where they keep procedure crunchers, in departments such as Financial Accounts, Management Accounts, Grocery Accounts, mantlepiece Accounts, Overheads, Insurance, Purchasing, Treasury, Shipping, Trade, Salaries, Wages, Central Payment, Figures and MIS. They in like manner employ specialists in the following areas-Store Development Human Resources Business Systems MarketingAs you can see Head Office consists of a lot of different departments Within each department there are sub departments and inside each sub department there are a lot of different types of positions at all different levels. This all means that there are lots of opportunities and great career prospects for people across a broad range of disciplines and backgrounds.In 1943 Bernard Ben Dunne leaveed his first store, a drapers shop, in Cork, Ireland and by 1944, the first store bearing the Dunnes name opens. now family-owned Dunnes Stores Ltd remains an Irish tradition, with nearly 125 department stores, combining groceries, property furnishings, and clothing, passim Ireland, Northern Ireland, England and Scotland, and Spain. Ireland is the core of the companys operations, with 89 stores, and the company has expanded powerfully into the Northern Ireland market, with 23 stores. The companys 11 stores in E ngland and Scotland are textile-only stores, but its iv stores in Spain are modeled after its traditional Irish department stores. In addition, Dunnes has begun a beat into the convenience store market, converting champion of its sites to a smaller American-style format.The intensely private company, which has long held the slogan of Better Value and which has long shunned the media spotlight, has also registered a subsidiary (sister company), called Better Value handily Yours Ltd., suggesting its intention to expand further into the convenience store market, under the conveniently Yours name. Dunnes remains controlled by the founding Dunne family, with the founders daughter Margaret Heffernan acting as chief operating officer since the early 1990s. Under Heffernans leadership, the company has shifted away from its deep-discount roots to position itself as a mid-priced market retailer. The company is purported to be grooming the next extension to take over the company, with Hef fernans daughter Anne tipped as her mothers successor. Dunnes remains pull to its status as a private, independent company.Principal Competitors Tesco Plc Musgrave Group Plc Roches Stores Ireland Ltd. Arnotts Plc Brown doubting Thomas Group Ltd.ROLES IN DUNNES STORES15,000 people operate throughout the Dunnes Stores Group within a vast array of different and diverse positions. Buying and marketing is clearly the backbone of any retailer, and in Dunnes Stores it is no different. However they also employ many people within numerous different support functions both within Stores as come up as within Head Office. Positions include Human Resources, Finance & Accounting, Customer Care, Information Technology, Marketing, Store Development, and Operations to name but a fewThe Company is still family-owned and the family members are still very active in the day to day outpouring of the Company. Their commitment and drive is detailed in ensuring the winning momentum continues and that c ritical business decisions are made in a timely manner. These decisions drool through the Company and are enacted extremely quickly.EXAMPLES OF SOME ROLES IN DUNNES STORES sales AssistantsThe Sales Assistants are critical in ensuring that customer demands and expectations are met. They assist throughout the day (and sometimes throughout the night) in ensuring that products are replenished and re-merchandised to a high standard. They are the face of the Company and meet and greet customers on a daily basis, offering them high quality service through the charm training and support.Many of todays Store Managers started their careers as Sales Assistants, all straight out of school or working part-time whilst at college.Retail ManagersThere are managers operating in areas such as Grocery, Dairy/Frozen, Non Food, Fresh Foods, Fresh Produce, Goods Inwards, Homewares, Ladieswear, Childrenswear, Menswear, Security, Human Resources, Checkouts, Food Safety as well as within their Timepiece Restaurants. These are fast paced and challenging roles, where the main objectives are to maximise Customer Service, Sales and Standards. A Manager in Dunnes Stores would drive productivity within the team and look for opportunities where standards can be ameliorate and where positive results can be maximised.Store ManagersStore managers are responsible for delegating tasks / duties and operate productivity and satisfaction amongst their team (which can now incorporate up to 700 people). Duties include controlling overheads, maximising sales performance on all(prenominal) product, controlling stock loss and wastage, ensuring the best results from company audits and making sure that your yearly targets are reached and exceeded.The beauty of Dunnes Stores is that each store is operated like a mini business on its own and store managers are the one in the driving seat. When I say mini-business but it may well be a business responsible for millions of Euro a weekStore Managers have to adhere to the Company policies and procedures but they can also open the door each day to their own agenda.
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